The impact of accident reporting on organizational safety performance: a case study of Bollore Transport and Logistics

Abstract

The transport and logistics services form part of the core activities in the supply chain industry. A break in these services due to the poor occupational health and safety performance affects an organization's overall performance. Therefore, accident reporting is essential in organizations' health, and safety performance monitoring schemes. Literature have shown that an effective accident reporting scheme with feedback and focused prevention strategy results in a decline in major accidents and increases firms productivity and financial results. The study's general objective is to assess the impact of accident reporting on organizational performance in the Bollore Transport and Logistics Africa region. Purposive sampling technique was used with the population being Health and safety managers, supervisors and officers (total of 57) in Anglophone and Francophone countries across Africa. The Tara Yamane’s formula was used to determine the required sample size of 50; however, 51 was used. Structured closed-end questionnaires in both English and French using a 5-point Likert scale was adopted. Questionnaires were administered through the google form platform, and data collected were analysed using the Statistical Package for Social Scientist (SPSS) version 25. Both multiple regression models and factor analyses were adopted for the study. The result showed a strong positive linear association between the dependent variable (organizational performance) and all the independent variables (ability to detect accidents, ATDA; staff training and level of awareness, STLA; maintenance of accident reporting usefulness - accident notification and reporting tardiness, ART; quality of accident report, QR; management responsiveness, MR; Prevention of accident under-reporting, AUR; Providing feedback, PFB). The findings concluded that accident reporting has a substantial impact on the performance of Bollore Transport and Logistics.