Abstract:
The integration of Electronic Health Record System (EHRS) System as substitutes for traditional
record-keeping methods has attracted significant attention from both healthcare professionals and
policymakers, due to their potential to improve the efficiency of the provision of health services.
This study investigates patient perceptions regarding the adoption of Electronic Health Record
System in the context of Ghana, drawing on survey data collected at Kwesimintsim Hospital and
employing descriptive statistics for analysis. Specifically, the research examines the level of
awareness as well as the perceived benefits and challenges associated with the adoption of
Electronic Health Record System at Kwesimintsim Hospital. The findings identified benefits such
as improved patient care, improved access to patient information, reduced waiting time, and an
overall improvement in the quality of care provided. On the contrary, challenges identified include
concerns related to data privacy, computer illiteracy, language barriers, compliance with security
regulations, and general illiteracy. Patients’ lack of access to the system emerges as a major
obstacle. Given these findings, the study recommends that, first, steps should be taken by health
care professionals to instil confidence in patients regarding the protection of their data, thereby
mitigating concerns around data security. Additionally, efforts should be directed toward educating
patients about the functionality of the system, ensuring its ease of use and accessibility. These
recommendations are expected to facilitate the adoption and effective utilization of Electronic
Health Record System, thereby fostering advancements in healthcare delivery at Kwesimintsim
Hospital and beyond.
